ONLINE RETURN PORTAL
With limited exceptions, returns are refunded via store credit in the form of a Lonia E-Gift Card. Lonia does not issue store credit for the original shipping charges, those are non-refundable.
Returns must be received within 14 days of the order delivery date, or your return may be cancelled or refused, and include all original packaging.
Clearance items are final sale and non-refundable.
Please view our Return Policy for more information.
Helpful Hint: Lonia is not responsible for returns until they reach our Distribution Center in Atlanta. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Lonia will not honor your returns.