We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot make any changes on an order once it has been placed (this includes but may not be limited to the adding/removal of items, adding/removal of a discount code, billing or shipping address update, order cancellation request and shipping method change).
You are welcome to return your items in accordance with our Returns Policy once your order has been delivered to you).
Based on current processing times, please allow up to 2 business days for your tracking information to be updated and available. You will receive an email with tracking information as soon as your order ships from our warehouse.
Currently we are unable to accommodate exchanges. We welcome you to return your item(s) by mail in accordance with our Returns Policy and repurchase the item(s) in your desired size.
What are some of the reasons my entire order may have been cancelled? 1. The item(s) sold out. 2. There is a delay in the replenishment of your item(s). 3. We are unable to verify your billing information and/or your billing address does not match the credit card on file for the order. If this is possibly the case, please contact your credit card issuer or bank first to verify that your billing information is correct.