How can we help you?
Our shoe gurus are happy to be at your service.
Frequently asked questions
How can I exchange for another size?
Please visit our return portal within 14 days of delivery to start the exchange process.
What can I do if my item (or part of it) is damaged?
To report receiving a damaged/defective or wrong item, please adhere to the following steps:
- Contact the Customer Care GurusHERE.
- Provide the order number associated with the item(s) in question.
- Provide clear photo(s) of the damaged/defective item(s).
- A detailed description of the issue with the item(s).
You will need to report your damaged/defective item(s) received within 7 days of your package delivery date.
Can I return my shoes?
Orders can be returned or exchanged within 14 days of receiving the parcel. Please visit our return portal to begin the process.
