Chie

DELIVERY

We process orders Monday through Friday, excluding holidays and extreme conditions due to nature or weather. All domestic LONIA packages are shipped via USPS or UPS. All domestic orders over will require signature confirmation. Deliveries are generally 5-7 business days from the date of order.

RETURNS

All returns must be postmarked within 7 days of the receipt date. All returned items must be in new and unused condition, with original dust bag (if applicable). We do not offer free return shipping. You must go to your local post office or shipping store to generate a shipping label for return. Refunds will be credited back as store credit. Original shipping charges are nonrefundable. You will be notified by email once your return has been received and processed.

All Lonia shoes are cut to a medium (M) width unless otherwise noted.